1 on 1 Truck Academy — School Policies

Full school policies are set out in our School Catalog.

These policies work alongside our Refund Policy and Fees & Payment terms. See our Training & Compliance page for the full curriculum and graduation requirements.

Enrollment Validity: Enrollment valid for 6 months. After that, it expires regardless of withdrawal.
Inactivity: 30+ days with no attendance or communication = administrative withdrawal.
Re-Enrollment: Expired students must re-enroll as new students at current pricing.
Training Restart: Students may be required to restart training. Prior progress not guaranteed.
Promotional Pricing: Discounts are time-sensitive. Delays or inactivity result in loss of discounted rate.
Proficiency-Based Training: Completion of hours does not guarantee DMV test. School determines readiness based on safety and proficiency standards.
Attendance & Communication: Students must attend scheduled sessions and notify school if absent.
Safety: Safety vest and closed-toe shoes required. Follow all instructor directions at all times.
Student Responsibilities: Students must check portal and ensure training records are accurate.
Conduct: Unsafe or disruptive behavior may result in removal from training.
Media Use: School may use student images/testimonials unless opted out in writing.
Good Faith: School reserves the right to respond to false or misleading statements.

English Proficiency and Comprehension

All instruction is delivered in English and every applicant must meet the federal driver qualification standard for English proficiency before enrolling. The full policy, accepted documentation, and accommodations are on our English Proficiency page.

Release of Student Records to a Sponsoring Agency

This policy applies only to students whose training is funded or sponsored by a public agency, including the California Department of Rehabilitation or a Workforce Innovation and Opportunity Act program, or by an employer. It does not apply to self-pay students.

Through Section 13 of the enrollment agreement, the student authorizes 1 on 1 Truck Academy to release the following records to the counselor or case manager assigned by the agency named in Section 4 of that agreement, and to that agency, for the purpose of administering funding and monitoring progress:

Enrollment status, program, start date and scheduled completion date
Attendance and training hours completed
Results of proficiency evaluations, including behind-the-wheel and vehicle inspection
Commercial Learner's Permit and DMV examination status and results
Completion, graduation, or withdrawal, and the date of it
Invoices and payments made on the student's behalf by the agency

This authorization does not extend to any other record. The institution will not release information about a disability, a request for or the details of an accommodation, medical or health information, or the content of a complaint or grievance, unless the student signs a separate authorization specifically covering it.

The institution may make these records available through a secure online portal accessible only to the assigned counselor, or by direct communication. Access is limited to that student's own record.

The authorization takes effect when the student signs the enrollment agreement and remains in effect until training ends or the student revokes it. The student may revoke it at any time by giving written notice to the Chief Academic Officer. Revocation applies going forward and does not affect records already released. Revocation may affect funding because the agency may require this information to continue paying for training. That is a matter between the student and the agency, not the institution.